Recall questions with no answer
A retailer asks which candles used fragrance lot 4471. Without a link between lots and orders you pull every jar on the shelf instead of the nine that matter.
Average pull cost: $2,300Batch records for candle and soap studios
WickAndWax holds your ingredient lots, pour temperatures and cure dates in one batch record, then prints a label that says exactly what regulators expect. When an order comes back, you know which pour filled it before the kettle cools.
What the paper trail really costs
You know your craft. What eats the week is everything around the pour: which vendor drum the fragrance came from, whether that tin cured long enough, and what the label on a wholesale case is legally required to say.
A retailer asks which candles used fragrance lot 4471. Without a link between lots and orders you pull every jar on the shelf instead of the nine that matter.
Average pull cost: $2,300Net weight in grams missing, ingredient order wrong, warning text on the melts but not the tarts. Reprinting the night before a Saturday market is a familiar kind of tired.
4 to 6 hours per seasonA soap batch shipped at day nine instead of day twenty eight comes back soft, and the customer writes the review before you can offer a replacement bar.
11 percent of returnsWax went up, jars went up, shipping went up twice. If your batch sheet does not carry lot pricing, your wholesale line sheet is priced on last spring's numbers.
Margin drift of 6 to 9 pointsHow it works
Nothing here asks you to change how you pour. It asks you to write the numbers down once, in the place where they can be found again.
Scan or type the supplier lot on the wax case, the fragrance jug and the jar pallet, with cost and received date. Lots stay open until you use them up, so nothing has to be re entered.
Pick the recipe, enter the melt temperature, fragrance load and yield. WickAndWax stamps the batch code, pulls the lots you consumed and sets the cure date from your own rule for that product line.
The label builder fills net weight, ingredient declaration, responsible party and warnings from the recipe, then sends the sheet to your thermal printer or a letter size Avery template. Every printed version is archived with a date.
Orders from Shopify, Etsy and Square arrive already matched to the batch that filled them. Type a customer name, an order number or a lot and the whole thread opens: pour date, cure date, label version, destination.
Inside the workspace
Six things the studio actually runs on. No modules you will never open.
Wax, fragrance oil, lye, butters, wicks, jars and shrink bands each carry a supplier lot, a landed cost and a remaining quantity. When a lot runs out the ledger closes it and tells you which batches drew from it.
Set a recipe once with wax weight, fragrance percentage, wick series and vessel, and the batch screen scales it to any yield you pour. Change a percentage and the label ingredient order updates with it.
Net weight in ounces and grams, responsible party block, ingredient declaration and product warnings assemble themselves from the batch. Templates cover container candles, wax melts, cold process soap and reed diffusers.
Each batch lands on a cure board with the release date your product line requires, four weeks for cold process, two days for a paraffin pour. Nothing can be marked sellable before its date without a written override.
Every fulfilled line item stores the batch code it shipped from, including market sales entered on your phone. One search on a lot number returns the customers, the wholesale accounts and the case counts.
Landed cost from each lot flows into the batch, so a jar poured in October carries October pricing. Line sheets and wholesale quotes pull the current figure instead of a number you last checked in spring.
What changes in the studio
These come from studios pouring between 40 and 900 units a month, measured against what they were doing the season before they started.
Because consumed lots are attached to the batch and the batch is attached to the order, a retailer question turns into one search instead of an evening with a shoebox of receipts.
The builder refuses to print a label missing a net weight, a responsible party or an ingredient line, so the errors that used to surface on Friday night surface at the moment you press print.
Median across studios that moved wholesale pricing onto live landed cost. Most of it came from repricing three or four best sellers that had quietly gone underwater.
Time that used to go into rewriting batch sheets, hunting for a cure date and rebuilding a label file. The pour schedule itself does not get shorter, the paperwork around it does.
From the bench
We were audited by a wholesale buyer in our second year and they wanted lot documentation for eleven SKUs. I pulled it in about twenty minutes, printed it, and got the purchase order the same week. Before this app that request would have ended the relationship.
Cold process is unforgiving about dates. Two of us pour, my sister ships, and we used to argue about whether a batch was really ready. Now the cure board says day 28 or it does not go in a box, and the arguing stopped.
I sell at eight markets a summer and print labels off a thermal unit in the garage. What sold me was net weight in grams filling itself in. I had been typing that by hand for four years and getting it wrong maybe once a month.
Plans
Label printing, lot tracking and traceability are in every plan. The tiers differ by batch volume, users and wholesale tooling.
For one maker pouring on evenings and weekends, selling online and at a few markets a season.
For a studio with steady online sales, a market schedule and one or two people helping on pour days.
For makers shipping cases to retailers who ask for documentation, and for studios running a second production room.
Every plan is billed monthly in US dollars and can be cancelled at any time. No setup fee, no per label charge, and your data exports to CSV whenever you ask for it.
Questions makers ask
Home Studio is $19 per month, Small Batch is $49 per month and Wholesale Ready is $109 per month. Billing runs month to month in US dollars, and you can close the account yourself from your studio settings whenever you choose. There is no annual lock in, no setup fee and no per label charge. If you move up a tier mid season we prorate the difference on the next invoice.
Most makers are logging live pours the same afternoon they sign up. You import your supplier lot numbers from a spreadsheet, add your recipes once, and the first batch record takes about ten minutes to build. After that a repeat pour is three fields and a save. We do not charge for onboarding help, and you can send us your recipe sheet if you would rather we set it up for you.
The label builder follows the Fair Packaging and Labeling Act layout requirements for cosmetic and household products sold in the United States, including net weight in both ounces and grams, the responsible party statement and ingredient declaration order by weight. Soap sold with cosmetic claims gets the full INCI ingredient list pulled from your recipe. You approve every label before it prints, and you can add your own warning text for reed diffusers, wax melts and container candles. We keep a dated copy of every label version you have ever printed.
Your recipes, supplier lots and customer records belong to you and are never shared, sold or used to train anything. Data is stored encrypted at rest in US regions with daily backups held for thirty days. Only your account users can open your workspace, and you can set a market helper to see batches without seeing costs. You can export everything to CSV at any time, including after you cancel.
Yes. Shopify, Etsy and Square orders sync automatically, and each line item is matched to the batch that filled it so a recall question takes seconds instead of an evening. Faire wholesale orders import through a CSV mapping we set up with you. There is also a plain webhook and a read only API if your developer wants to pull batch data somewhere else.
The Home Studio plan exists for exactly that. A four scent Sunday is one batch screen, four pours and one print run, and the whole thing takes less time than writing the same information on masking tape. Makers tell us the value shows up the first time a customer emails about a jar bought nine months ago and the answer is on screen in ten seconds. If it does not fit how you work, cancel in one click and take your CSV with you.
Anatomy of a batch record
This is the record a buyer, an insurer or a customer question lands on. It is written once, at the bench, and it stays readable for years.
It fits the shop you already run
Orders arrive from where you sell. Paperwork leaves in the format the person asking for it wants.
Shopify, Etsy and Square pull orders every few minutes and match each line to the batch that filled it. Market sales go in from your phone at the booth.
Thermal label printers in the Zebra and Rollo families print directly. For letter size sheets we output Avery templates in 2 by 3, 2.5 inch round and 4 by 2 formats.
Lot packets export as a single PDF for a buyer, batch history exports as CSV for your accountant, and a read only API serves anyone building on top of it.
The Pour Room
Our magazine answers the questions makers send us between pours: what the label law actually asks for, what a bar really costs, and how long a batch has to sit before it ships.
Talk to us
Tell us what you pour and how you sell it. We will walk through your own recipes on screen, build one real label with your net weights, and show you what a lot search looks like when a buyer asks. Thirty minutes, no slide deck.